RETURNS, REFUNDS AND EXCHANGES
If something isn’t right, or you change your mind, we are happy to accept a return subject to the Return and Exchange Policy below.
OUR RETURN AND EXCHANGE POLICY
CHANGE OF MIND
If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products in the area in which they were purchased subject to the following conditions:
If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-4 above. You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes.
If an item is faulty, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.
RETURN INSTRUCTIONS FOR ONLINE PURCHASES
Items purchased online can be returned in one of the following ways:
Please refer to the Return and Exchange Policy above to ensure your return meets the requirements.
HOW TO RETURN AN ONLINE ORDER IN STORE